Property Divas Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Property Divas Limited of 34A Rosslyn Hill, London NW3 1NH, registered at the Information Commissioner's Office under registration number Z2583716.
Our nominated representative for the purpose of the Act is Helen Duncan.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide to us by telephone, in writing, by filling in forms on our site propertydivas.com ("our site") or by any other method. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information if you report a problem with our site.
- If you contact us, we may keep a record of that correspondence or communication.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies on this website
We use both session cookies and persistent cookies on this website.
How we use cookies
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
- to recognise your computer when you visit our website;
- to track you as you navigate our website, and to enable certain features, such as bookmarking content and logging in.
- to improve the website’s usability;
- to analyse the use of our website;
- in the administration of this website;
- to prevent fraud and improve the security of the website;
- to personalise our website for you, including targeting advertisements which may be of particular interest to you.
Third party cookies
When you use our website, you may also be sent third party cookies.
3rd party cookies
| Cookie | Source | Purpose |
| __utma, __utmb, __utmc, __utmv, __utmz | Google Analytics | Stores information used by Google Analytics to track user activity on the site. |
| SID, SAPISID, APISID, SSID, HSID, NID, PREF | Google Maps | Various unique identifiers, except for PREF which stores your options such as preferred zoom level. Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users. |
Social Networking cookies
Web pages may integrate content modules on social networks in their platform. These modules store and may access cookies from the user terminal allowing the identification of its members while they are on the website.
| Cookie | Source | Purpose |
| __atuvc | This website | Addthis share buttons |
| xtc | .addthis.com | Addthis share buttons |
| uid | .addthis.com | Addthis share buttons |
| uit | .addthis.com | Addthis share buttons |
| UID | .scorecardresearch.com | Addthis share buttons |
| UIDR | .scorecardresearch.com | Addthis share buttons |
| bt2 | .addthis.com | Addthis share buttons |
| di2 | .addthis.com | Addthis share buttons |
| bt | .addthis.com | Addthis share buttons |
| dt | .addthis.com | Addthis share buttons |
| loc | .addthis.com | Addthis share buttons |
| uuid2 | .adnxs.com | Addthis share buttons |
| ck | .go.affec.tv | Addthis share buttons |
| oo | .go.affec.tv | Addthis share buttons |
| pt | .go.affec.tv | Addthis share buttons |
| test_cookie | .doubleclick.net | Addthis share buttons |
| tidal_ttid | .tidaltv.com | Addthis share buttons |
| id | .doubleclick.net | Addthis share buttons |
| uid | .turn.com | Addthis share buttons |
| HRL8 | .mathtag.com | Addthis share buttons |
| uuid | .mathtag.com | Addthis share buttons |
| 01AI | .abmr.net | Addthis share buttons |
| mt_misc | .mathtag.com | Addthis share buttons |
| tinyUUID | .map.tinyurl.com | Addthis share buttons |
| tuuid | .bidswitch.net | Addthis share buttons |
| rpb | .rubiconproject.com | Addthis share buttons |
| sess | .adnxs.com | Addthis share buttons |
| um | .addthis.com | Addthis share buttons |
| bkc | .bluekai.com | Addthis share buttons |
| bkdc | .bluekai.com | Addthis share buttons |
| bklc | .bluekai.com | Addthis share buttons |
| bkst | .bluekai.com | Addthis share buttons |
| bku | .bluekai.com | Addthis share buttons |
| cckz | .media6degrees.com | Addthis share buttons |
| clid | .media6degrees.com | Addthis share buttons |
| ipinfo | .media6degrees.com | Addthis share buttons |
| acs | .media6degrees.com | Addthis share buttons |
| um | .addthis.com | Addthis share buttons |
| pid, k, guest_id, _twitter_sess, original_referer, external_referer, js, | twitter.com | Twitter cookies which allow content from Twitter to be shown on website pages and pages to be shared on Twitter. |
Google Analytics, DoubleClick and AddThis cookies can be disabled by following the instructions
Managing cookies
The user has the option to allow, block or remove installed ‘cookies’ on your computer by setting your browser options installed on your computer. When cookies are disabled, some available services may no longer be operational.
The process to disable cookies is different in each browser, but it can usually be carried out through the menu.
- Google Chrome (in the Tools Menu)
Setting > Show Advanced Options> Privacy (Setting the Contents) > Cookies
More information: https://support.google.com/chrome/answer/95647?hl=en
- Microsoft Internet Explorer (in the Tools Menu)
Internet Options> Privacy> Advanced
More Information: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-9
- Firefox
Options > Privacy > Cookies
More Information: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari, iPad and iPhone
Preferences > Privacy
More information: http://www.apple.com/legal/privacy/en-ww/cookies/ - Opera
Setting > Options > Advanced > Cookies
More Information: http://help.opera.com/Windows/12.10/en/cookies.html
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonably necessary steps to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Please note that the transmission of information via the internet is not completely secure. Although we will take reasonably necessary steps to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail, SMS or social media) with information about goods and services similar to those in which you may previously have expressed an interest.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
- We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Property Divas Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Property Divas Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can also exercise the right at any time by writing to us at Property Divas Limited, 34A Rosslyn Hill, London NW3 1NH.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Website Manager, Property Divas Limited, 34A Rosslyn Hill, London NW3 1NH or emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: +44 (0)20 7431 8000
Email: info@propertydivas.com