NALs licenced member (The National Approved Letting Scheme)
Client money protection (CMP) provided by NALS
Independent redress provided by The Property Ombudsman (TPO)
Property Divas Fees to Tenants
Prior to commencement of the tenancy;
Set up fee £222 inc VAT per property.
Referencing, identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers/ landlords and any other relevant information to assess affordability as well as contract negotiation, amending and agreeing terms and arranging the tenancy and agreement.
Rental guarantee £30 inc VAT per person.
In some circumstances a Landlord expressly requires a rental guarantee product / or referencing via an approved referencing company.
Independent inventory check- in fee (Tenant share) £90 (studio) - £360 (4 bedrooms) inc VAT
The fee is for the preparation of an inventory and schedule of condition of the property including taking meter readings for utilities and services. This fee is dependent on the size of the property and if larger than 4 bedrooms will be clarified prior to an offer being made.
Pet deposit Returnable additional security deposit of £ two weeks rent
To cover the added risk of property damage. This will be protected with your security deposit in a Government- authorised scheme and may be returned at the end of the tenancy
During the tenancy if applicable;
Pro-rata fee - Based on commission paid already by your Landlord for the unexpired term remaining in the event of your wishing to terminate your tenancy before the end of the term and the Landlord is in agreement thereto unless you are terminating in accordance with the terms of the tenancy agreement
Extension fee £90 inc VAT per property when extending an agreement.
To cover contract negotiation, amending and updating terms and arranging an extended tenancy agreement.
Tenant substitution fee £180.00 inc VAT
Charged in the event of any Tenant substitution for each and every Tenant substitution if permitted by the Landlord, to cover referencing and updating the tenancy agreement.
Unpaid rent / return payments reminder letter £30 inc VAT and interest charged
Charged for each letter/ email communication sent by Property Divas regarding late or non-payment of rent starting 7 days after the rent became due. Interest will also be charged within 7 days of the day on which it became due the same shall be payable with interest thereon at the rate of 4% per annum above the base minimum lending rate of Barclays bank for the time being in force calculated on a day to day basis from the day upon which it became due down to the date of payment.
Lost security items £60 inc VAT plus item cost/s
Obtaining necessary permissions, sourcing providers and travel costs.
Changing Utility provider without Landlord approval £180 inc VAT per utility provider
The tenant agrees to a charge of £180 incurred for each utility where the supplier is found to have been changed by the Tenant subsequent to the tenancy commencement date without the Landlord’s written permission.
Out of hours services £90 inc VAT per hour plus any actual costs incurred
Where actions of the Tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation.
At the end of your Tenancy;
Independent inventory check – out fee (Tenant share) £NIL Landlord pays the check-out fee
IIn some instances this may be reversed by prior agreement and the landlord pays the check-in and the Tenant the check-out.
Attending the property to undertake an updated schedule of condition based on the original inventory and negotiating the repayment of the security deposit.
Schedule of dilapidations if required £150 inc VAT to £425 inc VAT
The preparation of any schedule of dilapidations in the event that substantial damage has been cause to the property. This price will be dependent on the scope of the damage caused.
This will be deducted from the security deposit and is only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.
Non re – direction of post £150 inc VAT
Charged in the event that the exited Tenant has not re directed his post for a period of 12 months after the end of the Tenancy to cover the organisation of postal redirection by the Landlord or his appointed agent.
For general information:
Six times the weekly rent equivalent in most cases (there will be exceptions by prior negotiation) - to be paid before or at commencement of the tenancy and to be placed into a government protection scheme and physically held by Property Divas Limited as stakeholder for the duration of the tenancy in a separate client account. No deductions to this Deposit will be made without the written agreement of both the Landlord and the Tenant. Property Divas Limited excludes liability for loss caused by the insolvency of the bank holding this account.
Once an offer has been agreed by prospective Landlord & Tenant, and to show commitment to the Landlord, and enable us to remove the property from the market whilst we obtain references, we require a two week rent equivalent reserve. This amount will form part of the above Deposit upon commencement of the letting.
Upon commencement of the tenancy the first rental payment falls due in cleared funds as detailed in the Tenancy Agreement. Unless otherwise agreed, all rent payments are to be made by one single transaction by standing order and are to be received in the Landlord's designated bank account as cleared funds on every due date of every month or the preceding working day if falling on a weekend or holiday.
All agreed offers to let are subject to satisfactory references to be approved by the Landlord. Usually our Landlords require; a bank reference, (your bank may charge you for supplying a bank reference to us having obtained your permission to do so), previous/ current landlord's reference, employer's reference, work visa (if applicable) valid for the duration of the tenancy, two or more recent payslips and copy of passport/ visa.
Anti-Money Laundering Regulations; As Property Divas is subject to the Money Laundering Regulations 2007 we will need to ask you for suitable identification, and will be unable to proceed with any work on your behalf if we are unable to obtain this from you.
Check-in and check-out
At the commencement of any letting it is usually (unless agreed otherwise at offer stage) the Tenant who pays for the inventory check-in report and the Landlord who pays for the inventory check-out report. Both are usually compiled and carried out by independent clerks/ companies that specialise in these reports. A Tenant is welcome to attend the inventory check in and out.
Extension of agreement
We will make contact with you and your Landlord 60 days before the expiration of the first term. If at that time you would like to extend the tenancy, Property Divas we will make a charge of £90 inclusive of vat per extension to cover our administration cost as detailed above.
The Tenant will be responsible for insuring his or her own belongings throughout the tenancy. If you would like to contact HomeLet - supplier of Tenant's Contents insurance you may contact them on 0845 117 6000 quoting reference Property Divas 1504671 Property Divas will receive a small moiety of their commission for every policy taken out along with renewal commission in the event of extended terms.
Upon signing the tenancy agreement The Tenant assumes liability for the entire duration of the Tenancy for
And possible other costs associated with the property eg alarm connection to the police
We are confident of providing a high quality of service in all respects. If, however, you have any queries or concerns about our work for you, please raise them in the first instance with the Lettings Negotiator. If that does not resolve the problem to your satisfaction or you would prefer not to speak to that person, then please contact one of our client care directors, Michelle Barr or Helen Duncan. Any complaint made by you will be handled in accordance with our complaints procedure. In the event that we do not handle any complaint to your satisfaction, you are able to have recourse to the OMBUDSMAN FOR ESTATE AGENTS (TPO Ltd) www.tpos.co.uk
We reserve the right to change the above schedule of fees upon providing reasonable notice in writing.
All charges detailed by Property Divas Ltd are subject to the addition of VAT at the prevailing rate.